ChatOrder
AI takes orders on WhatsApp.No commission, ever.
- Order on WhatsApp. No app. No call.
- AI takes the order and the card payment.
- Money hits your bank. 99p an order, max.
First 10 orders free. No card, no contract.
Spice Garden
online
Taking real orders today at Shawarma Al Arabi and TAJ Shawarma in Liverpool, and Village Pizzeria in Blackpool.
See the live numbersDelivery apps take a cut of every sale. Keep it yourself.
Put in your numbers and see exactly what you would keep, with every line of the maths shown.
Your numbers
Move the sliders. The maths updates on the right.
Delivery app commission today
The working, per month
- Your sales
- 300 orders × £25
- £7,500
- Delivery app
- £7,500 × 30%
- £2,250
- ChatOrder fee
- 300 × 40p
- £120
- Card fees (Stripe)
- 300 × 57p (1.5% + 20p)
- £171
- ChatOrder total
- £291
£1,959
more a month
£23,508
more a year
£6.53
more per order
Estimates. Delivery app commission already includes card fees. ChatOrder fees follow the published ladder, 30p to 99p an order.
Where the money goes today
Commission on every order
Up to 35% of the order
Fix: 30p–99p flat, never a percentage
Missed calls in the rush
About £100 a busy night
Fix: The AI answers every message
Paying again for regulars
Commission on every repeat
Fix: Your own customer list
Staff stuck on the phone
One person off the pass
Fix: The AI takes order and payment
How the money moves
Customer pays on WhatsApp
Card, Apple Pay or Google Pay
Stripe pays your bank
Within 2 business days
ChatOrder charges pence
30p–99p an order, nothing else
From setup to live sales channel
30 minutes with us, then WhatsApp approves your number in a few days.
Read the setup guideScan to place a test order
Opens WhatsApp. Nothing is charged — exactly what your customers see.
A customer scans your code
On your window, tables and bags. One scan opens WhatsApp.
The AI takes the order
Menu, options, allergies, total and a card payment link.
The money lands in your bank
The order hits your kitchen screen. The customer gets updates on WhatsApp.
AI ordering
The AI takes the order. Your kitchen just cooks.
From the first message to a paid ticket on your kitchen screen, without anyone picking up the phone.
18:02
Customer messages you
On your own WhatsApp number
18:02
AI takes the order
Menu, options and address
18:03
Paid in the chat
Card, Apple Pay or Google Pay
18:03
Ticket on your screen
Staff tap Start cooking
What third parties take on every order
One £31 bag, priced both ways. Card fees are counted on both sides, so the difference is real.
On a delivery app
#1042Commission taken before you see it
On ChatOrder
#1042Paid into your own bank account
Same basket, same customer. £8.18 more in your till, on one order. At forty orders a night that is £9,816 a month.
What if the AI gets it wrong?
Every reply is checked against your real menu and order before it is sent. When a person is needed, it hands the chat to you.
It will
It never
Answers allergen questions from your menu and your notes.
Never: Guesses. A serious allergy is passed to you.
Adds only dishes that are on your menu.
Never: Invents a dish or a price.
Lets ChatOrder work out the total and the receipt.
Never: Writes its own total. A wrong total is blocked before it is sent.
Checks the postcode is real and inside your delivery area.
Never: Decides on its own whether an address is in range.
Runs on OpenAI's GPT-4o models, set up from your dashboard. More on the AI in the FAQ
One workspace for the whole sales channel
WhatsApp orders, payments, kitchen screen and regulars — in your dashboard, not a marketplace's.
Live orders on one screen
Every order, the second it's placed. Tap accept or ready.
Orders come in on WhatsApp
In the app they already have. No download, no account.
The AI takes every order, day and night
Menu, spice, allergies, addresses. Answered in seconds.
Your regulars, remembered
History and usual order. “Same as last time?”
QR codes that start orders
One scan opens WhatsApp and the order begins.
Money straight to your bank
Card, Apple Pay and Google Pay, into your own account.
Pence per order, nothing else
No monthly fee, no commission, no contract.
30p-99pper order
On a £25 order that is 40p. A delivery app takes up to £8.75 on the same order. Capped at 99p, even on a £500 catering order.
Under £20
30p
£20-£39
40-50p
£40-£59
60-70p
£60-£99
80-95p
£100+
99p
Card processing is charged separately by Stripe, 1.5% + 20p on UK cards, and paid to your own account.
Everything is included
- The AI assistant, taking orders around the clock
- Live orders screen for you and your staff
- QR codes, window posters and flyers, ready to print
- Your customer list and every order history
- Table bookings and table QR codes
- Promo codes, customer ratings and reviews
Your first 10 orders are free. No card to enter, no monthly fee, cancel anytime.
Start freeOfficial WhatsApp for business
Approved by Meta. No risk to your number.
Payments handled by Stripe
Paid to your bank in 2 business days.
UK GDPR compliant
Customer data is yours to export.
No contract
Cancel anytime, keep your data.
Already taking orders in Liverpool and Blackpool
Real restaurants. Live numbers from the platform.
“We used to miss calls during rush hour. Now every order comes through WhatsApp automatically. Our regulars love it.”
Husayn, Owner
Shawarma Al Arabi, Liverpool
“Set up was easy. The AI handles everything. We just focus on cooking.”
Manager
TAJ Shawarma, Liverpool L8
Be the customer for a minute
Place a test order with our demo restaurant. Nothing is charged.
6+
Restaurants onboard
4.8
Customer rating
0%
Commission, ever
Questions restaurant owners ask
Will my customers actually order on WhatsApp?
71% of the UK already uses WhatsApp, so there is nothing to download and no account to make. They scan your code, WhatsApp opens, and the first message starts the order.
What if the AI gets an order wrong?
It works from your menu and your rules. It only offers items that exist, never makes up a price, and shows the full basket for a yes before anyone pays. Anything it cannot handle is passed to you, and every order lands on your dashboard for you to accept.
Do I need new hardware or a new number?
No new hardware. The dashboard runs in the browser on the phone, tablet or laptop you already have. You do need an official WhatsApp business number, which we set up with you. Meta, the company behind WhatsApp, usually approves it within a few days.
How do payments and refunds work?
Customers pay by card, Apple Pay or Google Pay through a secure payment link (handled by Stripe), or cash on delivery. Stripe settles to your bank within 2 business days. Refunds come from your own Stripe account, because ChatOrder never holds your money.
Do I have to leave the delivery apps?
No. Most restaurants keep the apps for the new customers they bring in and move their regulars to WhatsApp, where every repeat order is commission-free. A QR code on the bag or the receipt is usually all it takes to bring the next order in direct.
Who handles delivery?
You do, the same way you do today, with your own drivers or collection at the counter. ChatOrder replaces the ordering and the payment, not your kitchen or your drivers.
Is my customer data safe?
Yes. We comply with UK GDPR and the Data Protection Act 2018, and the data is yours. Every customer and their order history sits in your own customer list, and you can export it at any time.
Keep the orders. Keep the margin. Focus on cooking.
First 10 orders free. No card to enter.
- Today30 minutes with us: menu in, card payments connected, QR codes printed.
- A few daysWhatsApp approves your number. We keep on top of it for you.
- ThenYour first 10 orders come in free. After that, pence per order.
Rather talk it through first?
Book a 15-minute call. We reply within a working day, usually on WhatsApp.